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Media / Local company news / Atlas Copco Construction and Mining Customer Service Announcements

Atlas Copco Construction and Mining Customer Service Announcements


Atlas Copco has updated its spare parts return policy. This policy will take effect on January 1, 2012. Please contact your Customer Service Representative if you have any questions.


The Allen, TX Distribution Center has recently updated their preferred carrier list for small packages and truck shipments. These carriers have scheduled dock pick up times at the distribution center. This helps reduce the amount of truck traffic at the Distribution Center, ensuring your shipment gets out on time for delivery. It also helps us use our volumes of outbound freight to negotiate the best possible rates and fastest transit times for your shipments. It is very important that your team understands the carriers that are available for shipments. Non preferred carriers do not have scheduled pick ups and will have to be called each time they are used which may cause a delay in the delivery of your freight.