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In the USA / Service / Atlas Copco Construction Mining Technique Announces New Freight Policy - Distributor Only

Atlas Copco Construction Mining Technique Announces New Freight Policy - Distributor Only

We are pleased to announce our new freight policy relating to small package shipments.  Below are the guidelines which will be followed. We define small package shipments as those weighing 150 pounds or less. If a shipment is over a 150 pounds and needs to ship by LTL carrier, actual freight charges will apply. The rates per zone and map (illustrating the zones by region) files are available below for downloading.
 
(This policy applies to spare parts only, unit orders and Rock Drilling Tools (RDT) are excluded for now)
  1. Freight for all Fed Ex and UPS small package shipments will be automatically charged up front on all sales orders.
  2. Freight will be based on item weight and level of service combination
  3. Requirements for free freight: Order must be placed via ACConnect, Order type must be Stock Order (SR), SR order value has to be a minimum of $1,000*, and The SR order must be delivered to a Distributor ship to address 
  4. Freight for the entire order will be charged on the first invoice/ shipment of a sales order.  
* this is new to the policy, during our review we discovered that several very low dollar stock orders are being placed impacting our distribution efficiency and ability to maintain focus on true emergency orders. 

  Benefits:
  1. Distributors will know their expected freight charges quicker, same day in most cases.
  2. Distributors will have quicker access to tracking information via ACConnect
  3. Consistency between division policy for multi-line dealers
We are available at 800-732-6762 or accmt.acconnect@us.atlascopco.com to answer any questions you might have regarding this new policy.

Files to download:


Customer Service

  • 800-732-6762 Telephone operator